Privacy statement

Privacy statement 6.11.2018, updated 13.12.2018

Registrar:
Arctic Outdoor Oy
Mesikämmenkatu 1B 15950 Lahti
info@arcticoutdoor.fi

We collect behavioral information through cookies and other similar technologies. A cookie is a small text file that is stored on your terminal and contains an anonymous, numeric identifier that allows us to identify and count the various browsers visiting our site. Cookies and other similar technologies do not damage your terminal or your files. They cannot be used to spread viruses and do not allow you to scan the information on your hard drive.

We use cookies to improve our website, to improve the user experience on our website, and to target our marketing to individuals who have previously visited our website or viewed a particular product.

Cookies that we use:
-Facebook pixel
-Google Analytics

We collect personal information for customer relationship management purposes. The legal basis for the processing of personal data is the agreement between us and the legal obligations arising from it. The provision of personal data is a precondition for the conclusion of a contract. In other words, you cannot order goods from our online store if you do not provide your personal information.

We also collect personal information for marketing purposes. The legal basis for the processing of personal data is consent. We do not make profiling or automatic decisions about you.

Your personal information is received by:
– our company and its employees
– a payment intermediary who receives a payment from you
– the transport company that transports the goods to you
– an accounting firm that records the order in our books
– the auditor who audits our accounts
– An IT company that maintains our website
– An IT company that handles our marketing automation. We use the Mailchimp platform for our marketing. You can read Mailchimp’s privacy policy here

We store your personal information:
– online shopping history for five years
– in the e-mail archive for seven years
– in the accounting records for a period of seven years

You have the following rights:
– the right to inspect personal data concerning you
– the right to rectify the data
– the right to restrict processing (for example, you can ban marketing)
– the right to object to the proceedings
– the right to withdraw consent (for example, you can withdraw your consent to marketing)
– the right to lodge a complaint with the supervisory authority

Please note that you only have the “right to be forgotten” if we have no legal obligation to continue processing your personal information. We are constantly developing our service and reserve the right to change our privacy statement.